Help Center
Frequently Asked Questions
Got questions about our closet organization systems? Find quick answers about shipping, sizing, materials, and returns below.
Do Stowora products fit standard closets?
Yes, all of our products (including hanging organizers, shoe slots, and storage bins) are engineered after researching standard American closets. Our hanging mounts are flexible to fit both wire-shelf hangers and thick wooden clothing rods.
Are your materials eco-friendly and safe?
Absolutely. We utilize high-grade, breathable non-woven fabric, heavy-duty recycled fiberboards, and natural bamboo support structures. There are zero chemical odors, formaldehyde, or toxins in any Stowora product.
How long does shipping take?
Orders are processed in 1-2 business days. Standard ground shipping takes 3-7 business days. We offer Free Ground Shipping on all domestic US orders over $40!
What is your return policy?
We offer a hassle-free 30-day return policy. If you are not completely happy with your closet organizing gear, you have 30 days from delivery to request a prepaid return label and receive a full refund.
How do I request an exchange?
The quickest way is to request a standard refund return for your current item, and simply place a new order on our website for the replacement/exchange item.